Inbound tour operator solution
Lemax facilitates managing inventory and group travel, creating packages, managing customers and travel agents, fully automates sales process, improve the ordering of services, manages accounts and provides comprehensive insights into your travel business.
Easily add travel products
Add travel products such as accommodation, packages, entrance tickets, excursions and other activities, transfers, rent-a-car, vessels, cruises…
Improve group management efficiency
Save time using Lemax to completely manage group travel processes from itinerary creation to comprehensive profitability reports for each group.
Create tours and packages
Create packages or tours by combining different travel components previously created in Lemax. Lemax saves time by calculating the price of tours and packages from its proprietary components.
Manage sales processes
Increase sales with Lemax CRM
Tools for managing reservations, customer profiles, and communication with your customers. Get insights into every customer and supplier.
Manage commission rules
Use markets to define commission rules for travel agents. Assign as many travel agents as needed for a particular market.
Centralize communication with your customers
Use the powerful 2-way email communication system to successfully liaise with customers and suppliers. Communication from a standard email application can be synced in Lemax. Browse through a centralized history of email communication for each reservation or customer.
Complete sales automation
Improve efficiency and reduce costs with a completely automated sales workflow. It all happens in the background, no manual work involved!
- Web inquiry
Customer - Availability request
Supplier - Availability feedback
Supplier - Quoting a customer
Customer - Customer payment
Customer - Invoicing a customer
Customer - Confirmation to supplier
Supplier
Automate inquiries to suppliers
Lemax automatically sends mail inquiries to suppliers. Suppliers can select YES/NO link to confirm availability of their services.
Automate quotation sending
Upon receiving availability info from suppliers, Lemax automatically sends quotes and itineraries to customers.
Automate invoicing and confirmations
Upon receiving online or offline payments from customers Lemax automatically sends invoices and vouchers to customers and confirmations to suppliers.
Online booking B2B & B2C
Enable travelers or travel agents to find all products on your B2B or B2C website. Enable them to check photos, prices, descriptions and special offers of travel products – search products using Google Maps, create dynamic packages, create reservations and pay online.
Multiple languages and currencies are supported.
Enable them to log-in to the B2B/B2C portal to check purchases and payment history, download needed documents, amend or cancel reservations.
Implement a fully customized online booking process on your website with the Lemax Web API, use our WordPress plugin or hire us to do it for you.
Improve the service ordering process
Ensure service delivery
Replace your Excel files with our operations module to ensure all travelers get the services they ordered. Get a centralized overview of all services and products. Quickly identify unconfirmed reservations.
Organise rooming, bus and flight lists
Organise passenger departures and arrivals. Create rooming, transfer, flight and bus lists.
Centralize communication with suppliers
Use the powerful two-way email system to successfully communicate with suppliers. Communication from a standard email application can be synced in Lemax. Browse through a centralized history of email communication for each reservation or customer.
Fully automate service ordering
Improve efficiency and reduce costs with a completely automated operations workflow. It all happens in the background, no manual work involved!
- Web inquiry
Customer - Availability request
Supplier - Availability feedback
Supplier - Quoting a customer
Customer - Customer payment
Customer - Invoicing a customer
Customer - Confirmation to supplier
Supplier
Automate inquiries to suppliers
Lemax automatically sends email inquiries to suppliers. Suppliers can select a YES/NO link and confirm the availability of their services.
Automate quotation sending
Upon receiving availability info from suppliers, Lemax automatically sends quotes and itineraries to customers.
Automate supplier confirmations
Upon receiving online or offline payments from customers Lemax automatically sends invoices and vouchers to customers and confirmations to suppliers.
Complete management of your receivables and payables
Manage accounts receivable and payable
Manage customer and supplier payments and invoices. Stay on track with actual earnings, amounts owed, and debts.
Get paid faster
Automate payment reminders to customers to get paid faster. A significant improvement in money collection win rates. The simplest way to get your money sooner.
Stop retyping invoices manually
Integrate your existing accounting system into the Lemax travel software to save time retyping invoices and payments. Remove manual work and reduce mistakes.
Use insightful reports to track your performance
Customer and travel agent profitability
Use reports to see which customers or travel agents achieve the greatest value and grow by focusing on the most profitable ones!
Tour and package profitability
Having trouble understanding profitability behind complex travel products like tours, groups or packages? Use our powerful reporting engine to get accurate profitability reports for each product.
Supplier performance reports
Get insights into revenue you achieved for each supplier and renegotiate a better commission from them based on your sale results.
Availability reports
Get detailed information on the number of available rooms or bus seats. Order additional inventory when needed. Easily avoid overbooking situations.