Lemax is a product company driven by the ambition to empower travel businesses worldwide. With our SaaS solution, we are impacting how travel companies operate. By digitizing their businesses, automating manual processes, and enhancing the entire customer journey, we are strategic partners to our clients, providing them with core business solutions.

Our team consists of 100+ people in our offices in Zagreb and Osijek. By joining Lemax, you will have the opportunity to be a part of this ambitious mission and work alongside experts with extensive domain knowledge, as well as genuinely good people.

Our Product & Engineering is organized into product streams, and each stream includes the following roles: product manager, software developers, and QA. Streams offer our team a structured approach to managing complex software, fostering specialization, efficiency, and improved customer support while enabling proactive management and development within specific business-functional areas. We are currently looking for a new senior member for our QA team.

From a Senior QA Analyst, we expect to ensure the quality of our product. As we engage more with enterprise clients and pursue ambitious goals for our product’s development, performance, and stability, we recognize the need to enhance our team. The Senior QA Analyst will analyze and test our product throughout the product development lifecycle to ensure that it meets relevant standards and business requirements, while also having the opportunity to influence processes and contribute to the overall quality of the product.

If you could see yourself challenged and driven by this, we want to hear from you!

Key responsibilities

• Developing and executing comprehensive test plans and test cases based on product specifications
• Performing different types of manual testing 
• Preparing and executing regression testing before release 
• Implementing and maintaining performance testing
• Documenting and reporting defects and tracking them to resolution
• Analyzing root causes and creating countermeasures for problems
• Creating and maintaining documentation related to testing activities and process improvements
• Understanding the travel industry and the Lemax domain to analyze existing QA processes to identify areas for improvement and implement QA best practices
• Establishing and improving quality management throughout the whole company
• Providing mentorship to colleagues in the department and helping with task coordination
• Analyzing test results and identifying and reporting associated risks
• Sharing QA experience and knowledge with colleagues
• Collaborating as part of a cross-functional team

Who are we looking for in a Senior QA Analyst?

• 5+ years of software quality assurance experience, preferably in SaaS products
• A mindset focused on supporting company goals, with a holistic approach
• Proficiency in QA methodologies and SDLC
• Expertise in designing and executing test plans, test cases, and defect report
• Extensive experience in manual testing 
• Well-versed in various testing techniques
• Extensive experience in API testing and performance testing (Postman, jMeter) 
• Extensive experience with database testing and writing SQL queries
• Advanced use of task and test management tools (Jira, test management tools)
• Basic experience and interest in AI-assisted QA tools
• Clear and concise written and verbal communication to signal risks and explain complex ideas and procedures step by step within an organization
• Critical thinking and strong analytical and problem-solving skills
• Strong attention to detail and commitment to quality
• Organizational skills and the ability to manage changes in a fast-paced environment
• Proactive, self-driven, and team-oriented mindset

What’s in it for you?

• Shape quality and make an industry impact: Participate in raising QA standards while contributing to the digitalization of the travel industry, one of the world’s fastest-growing sectors.
• Work on a complex, high-usage system: Enable a platform trusted by global customers, tackling challenging scenarios and large-scale environments.
• Elevate QA best practices: Take the lead in defining and implementing processes – your expertise can shape how the team works.
• Stable yet ambitious environment: Join a bootstrapped scale-up with proven market fit, a stable customer base, and the freedom to innovate while maintaining speed and process.
• Work-life balance: Hybrid work model, fully covered sick leave, and flexibility in arranging work-life balance.
• Growth & development: High-quality onboarding, feedback culture, internal and external education.
• Perks that matter: Gamification rewards (tech gear, dream trips, education funding), free parking, a well-equipped workspace, the option to work remotely or enjoy a vacation in our Šibenik HQ, and team-building events.
• Explore all of our benefits and see how we support our team! 

If this description aligns with your professional aspirations and desire to elevate your career within such an environment, we invite you to apply and engage in further dialogue with us!

How to apply?

Please send us your CV via the submission form (Apply for this job button below). We will process your application as soon as it arrives.

To learn more about our selection process, time frames, and steps, we invite you to read our blog post on this topic.

Application deadline: Open until filled.