Destination management company (DMC)
Lemax helps you manage inventory as well as group travel, customers, and travel agents, while fully automating sales process, improving services ordering, managing accounts and providing comprehensive insights into your travel business.
Easily add travel products
Add travel products such as accommodation, packages, entrance tickets, excursions and other activities, transfers, rent-a-car, vessels, cruises, and much more.
Improve group management efficiency
Save time using Lemax to completely manage your group travel process from itinerary creation to a full report of each group’s profitability.
Organize conferences and events
Create meetings, conferences, and events in a few steps. Add participants on the back-office side or using B2B/B2C online booking.
Manage your sales process
Manage customers and travel agents
Keep records on customers and travel agents in the Lemax system. Use the White-Label feature showing the brand names of your travel agents.
Manage commission rules
Use markets to define commission rules for your travel agents. Assign as many travel agents as needed for a particular market.
Centralize communication with customers
Use our powerful two-way email system to successfully communicate with customers and suppliers. Communication from a standard email application can be synced in Lemax. Browse through a centralized history of email communications for each reservation or customer.
Complete sales automation
Improve efficiency and reduce costs with your a completely automated sales workflow. It all happens in the background, no manual work involved!
- Web inquiry
Customer - Availability request
Supplier - Availability feedback
Supplier - Quoting a customer
Customer - Customer payment
Customer - Invoicing a customer
Customer - Confirmation to supplier
Supplier
Automate inquiries to suppliers
Lemax automatically sends email inquiries to suppliers. Suppliers select a YES/NO link to confirm the availability of their services.
Automate quotation sending
Upon receiving availability info from suppliers, Lemax automatically sends quotes and itineraries to customers.
Automate invoicing and confirmations
Upon receiving online or offline payments from customers Lemax automatically sends invoices and vouchers to customers and confirmations to suppliers.
Improve your service ordering process
Ensure service delivery
Replace your Excel files with our operations module to ensure all travelers get the services they ordered. Get a centralized overview of all booked services and products. Quickly identify unconfirmed reservations.
Organise rooming, bus and flight lists
Organise passengers departures and arrivals. Create rooming, transfer, flight and bus lists.
Centralize communication with suppliers
Use our powerful two-way email system to successfully communicate with suppliers. Communication from a standard email application can be synced in Lemax. Browse through a centralized history of email communications for each reservation or customer.
Fully automate service ordering
Improve efficiency and reduce costs with a completely automated operations workflow. It all happens in the background, no manual work involved!
- Web inquiry
Customer - Availability request
Supplier - Availability feedback
Supplier - Quoting a customer
Customer - Customer payment
Customer - Invoicing a customer
Customer - Confirmation to supplier
Supplier
Automate inquiries to suppliers
Lemax automatically sends email inquiries to suppliers. Suppliers can select a YES/NO link and confirm availability of their services.
Automate quotation sending
Upon receiving availability info from suppliers, Lemax automatically sends quotes and itineraries to customers.
Automate supplier confirmations
Upon receiving online or offline payments from customers Lemax automatically sends invoices and vouchers to customers and confirmations to suppliers.
Complete management of receivables and payables
Manage accounts receivable and payable
Manage customer and supplier payments and invoices. Stay on track with actual earnings, amounts owed, and debts.
Get paid faster
Automate payment reminders for customers and get paid faster. Significant improvement in money collection win rates. The simplest way to get your money sooner.
Stop retyping invoices manually
Integrate your existing accounting system into the Lemax travel software to save time retyping invoices and payments. Remove manual work and reduce mistakes.
Use insightful reports to track performance
Customer and travel agent profitability
Use reports to identify customers or travel agents providing the greatest value and focus on growing sales with the most profitable ones!
Tour and group profitability
Having trouble understanding profitability behind complex travel products like tours, groups or packages? Our powerful reporting engine provides accurate profitability reports on any product.
Supplier performance reports
Get insights into revenue achieved for each supplier and renegotiate a better commission based on the sale results.
Availability reports
Get detailed information on the available number of rooms and bus seats. Order additional inventory when needed. Easily avoid overbooking situations.
Using the product over a year now I can clearly see the benefits, especially using Lemax for FITs now shows it's strong side. Cloud a.k.a. "anytime everywhere" is something I like the most about this software. And we love the people working for Lemax.
