Senior Solution Consultant
- Zagreb office
Lemax is a product company driven by the ambition to empower travel businesses worldwide. With our SaaS solution, we are impacting how travel companies operate. By digitizing their businesses, automating manual processes and enhancing the entire customer journey, we are strategic partners to our clients, providing them with core business solutions.
Our team consists of 100+ people in our offices in Zagreb and Osijek. By joining Lemax, you will have the opportunity to contribute to this ambitious mission and work alongside experts with extensive domain knowledge and genuinely good people.
We seek an experienced Solution Consultant whose primary objective is to help our clients recognize our product’s value to their businesses. In this role, you will support the Sales team in delivering a sophisticated and powerful tool that has the potential to transform our clients’ operations.
If you are passionate about solving problems by aligning customer business processes with our solutions, demonstrating product value, and contributing to successful deal closures alongside an Account Executive, this position could be a perfect fit.
Key Responsibilities:
- Supporting all sales activities by developing and delivering high-quality Lemax presentations and demonstrations
- Developing customer-specific value propositions, highlighting the unique benefits and differentiators of Lemax
- Understanding customer’s needs and pain points, mapping them to the Lemax solution
- Conducting solution workshops and Proof of Concepts for prospective clients
- Gather inputs and support the business case creation process in collaboration with the Account Executive
- Working in a cross-functional team – coordinating and working closely with the Product team to understand functionalities and define potential upgrades or developments, with the Implementation team to ensure smooth and efficient handovers of won deals, adhering to the Lemax customer journey process
- Providing insights on new market trends for product development
- Understanding the competitive landscape to effectively differentiate the Lemax solution
- Representing Lemax at various industry marketing and sales events
Read further to learn more about Sales Solution Consultant Role in a SaaS Company, but also about Business Analysis Opportunities in Vertical SaaS!
Who are we looking for?
Qualifications:
- 8+ years of experience in presales, business analysis, or product consultancy
- Experience working with complex software systems
- Strong business analysis skills, with the ability to deeply analyze market and customer data
- Adept at delivering clear and compelling presentations to diverse audiences, from C-Level executives to end users
- English language proficiency required
Desired skills and attitudes:
- Strong listening skills, accurately tuning into the opinions, feelings, and needs of others
- Patience and clarity in communication
- Excellent skills in managing multiple leads and opportunities, prioritizing tasks, and coordinating with various stakeholders
- Ability to build and maintain trusted advisor relationships with customers, teammates, and coworkers
- Global mindset, adaptability to diverse cultures
- Willingness to travel occasionally
- Occasional flexibility for shifting work hours to engage with clients from different time zones
What’s in it for you?
- Customer impact: Be the guiding force behind the successful product’s sale and delivery that has a truly transformational impact on customers’ businesses
- Global reach: Work in a Croatian company serving international markets, collaborating with global clients and stepping beyond local boundaries
- Influence & autonomy: Work in a company that values expertise and trusts its seniors to shape best practices
- Work-life balance: Hybrid work model, fully covered sick leave and flexibility in arranging work-life balance
- Growth & development: High quality onboarding, feedback culture, internal and external education
- Perks that matter: Gamification rewards (tech gear, dream trips, education funding), free parking, a well-equipped workspace, work remotely or enjoy a vacation in our Šibenik HQ, team-building events
- Explore our benefits and see how we support our team!
If this description aligns with your professional aspirations and desire to elevate your career within such an environment, we invite you to apply and engage in further dialogue with us!
How to apply?
Please send us your CV via the submission form (Apply for this job button below). We will process your application as soon as it arrives.
We invite you to read our blog post to learn more about our selection process, time frames, and steps.
Application deadline: Open until filled.