Lemax is a product company driven by the ambition to empower travel businesses worldwide. With our SaaS solution, we are impacting how travel companies operate. By digitalizing their businesses, automating manual processes, and enhancing the entire customer journey, we are strategic partners to our clients, providing them with core business solutions.

Our team consists of 100+ people in our offices in Zagreb and Osijek. By joining Lemax, you will have the opportunity to be a part of this ambitious mission and work alongside experts with extensive domain knowledge, but also genuinely good people.

We seek a Senior Infrastructure Engineer to ensure that Lemax software runs smoothly through server and network management. Your expertise will ensure optimal performance, scalability, and security. As a senior member of the team, you will contribute significantly to the technical direction, innovation, and adherence to industry best practices. Join us to impact and contribute to the ongoing success and evolution of the Lemax technology landscape.

If you could see yourself challenged and driven by this role, we want to hear from you!

Key responsibilities:

• Actively participating in operational work, supporting the team in solving problems as they arise
• Participating and taking ownership of infra procedures relating to setup maintenance, backup, and optimization of production servers
• Acting as incident manager during high-impact incident resolution
• Ensuring contractual compliance is met
• Participate in rotating on-call duty for infrastructure-related production incidents
• Monitoring application and server performance of production environments
• Collaborating with other teams to ensure optimal client experience
• As a Senior Infrastructure Engineer, we expect you to manage the scope, changes, quality, risks, and issues of infrastructure projects
• Inspiring, providing leadership, guidance, and supporting the team members 
• Participating in education sessions and sharing knowledge with team members
• Preparing reports for management, presentations for peers and the team
• Take a leadership position in defining quarterly team goals that are aligned with company goals
• Introducing improvements in Infrastructure methodologies and processes and ensuring they are being properly executed in the team
• Detecting blind spots in the team’s technical plans and execution and helping in removing any roadblocks

Who are we looking for? 

Education & Experience

• 6+ years of experience in Infrastructure Engineer roles (SysAdmin, Site Reliability Engineer,…)
• Bonus point for 1+ years of experience in leading a team or managing transformational projects

Required skills & knowledge

Technical:

• Setting up Hyper-V hosts, managing virtual switches, replication, and failovers across subnets
• Maintaining highly available Windows-based environments 
• Supporting a monolithic .NET application hosted on IIS in a way that ensures the highest reliability, stability, robustness and uptime
• Managing networks for collocated production infrastructure
• Implementation and maintenance of server and application monitoring tools (ELK stack, Zabbix)

Non-technical:

• Possesses organizational skills and exhibits a business-oriented mindset, understanding and aligning the team’s work with the company’s goals
• Is ready to do hands-on work with the team and take turns in on-call duty
• Actively promotes collaboration with development and customer-facing teams to deliver the best experience for our customers

Bonus points if the candidate has knowledge of:

• Implementing Microsoft recommended practices in Hyper-V
• Optimizing the Hyper-V networking to deliver the best performance
• Implementation of newest web server standards (e.g. DNSSEC, HSTS, …)
• Experience with load balancing and SSL offloading
• Experience with automating infrastructure provisioning and common tasks
• Installation, configuration, and troubleshooting of Linux servers (e.g RHEL) for supporting infrastructure
• Implementing robust backup strategies with varying levels of requirements

What do we offer?

• Wide range of tasks to work on, encounter various aspects of the role, develop problem-solving skills, and improve your business mindset
• Supportiveness from our team, good working atmosphere, competent colleagues
• Internal processes improvement projects, willingness to deal with problems head-on and invest in new ways of doing things and improving the way we work

Benefits that we offer to the Lemax employees:

• Hybrid model – 10 days per month for working from home
• Fully covered sick leave
• Days off for important life events
• Exchangeable public holidays – exchangeable for another day off within the same month
• Opportunity to either work remotely or enjoy a vacation in our HQ in Šibenik
• Internal and external education, conferences & meetups, office library, Pluralsight access
• Gamification – earning credits to win rewards for speaking in lectures/conferences, referring employees, writing blogs, or participating in media interviews/articles.
• Budget for team building for every team
• Company team building events
• Workspace healthy perks (standing desks, fresh fruit, beverages, etc.)
• Parking spots
• Baby bonus
• Part-time working hours for mothers during the first month after returning from maternity leave, with a full-time salary
• Possibility of investing in the III pension pillar
• Possibility of sabbatical leave – duration 2 months (after 5 years in the company)

If this description aligns with your professional aspirations and desire to elevate your career within such an environment, we invite you to apply and engage in further dialogue with us!

How to apply?

Please send us your CV via the submission form (Apply for this job button below). We will process your application as soon as it arrives.

To learn more about our selection process, time frames, and steps, we invite you to read our blog post on this topic.

Application deadline: Open until filled.