The latest business-to-business advice and other relevant information for tourism companies.
In 2025, travel becomes more than movement—it’s a time machine, a canvas, and a call to action. Dig into the latest travel trends!
SDLC – Discover how Lemax’s team of Product Managers, Developers, and QA Engineers collaborates to build better software!
Every company has a story behind its success. Here’s a glimpse into the evolution of Lemax’s sales system, and the lessons we’ve learned!
Understanding the industry is essential for building a product. How do we, as a vertical SaaS, leverage expertise & use knowledge management?
We introduced a new employee benefit about sabbatical leave. Ana, our employee, shared her experience firsthand, so keep on reading!
Customer Success is more than just a department in Lemax; it represents a commitment to customers and company success. Read on to dig deeper!
What will be “the thing” when it comes to traveling in 2024? We singled out top 3 travel trends. Read on to dive deeper into them!
To know your customer is to know their habits and needs. How do modern travelers book trips? How do they choose a tour operator?
From a small company to a team of over 100 employees, strategy execution to achieve our goals became imperative. Read on to find out more!
We care about each other and our clients, and run our business through corporate social responsibility. Read more in our blog!
New travel industry challenges are emerging, and the need for travel tech is expanding. Here are 5 ways how travel software can help.
Product&Tech Talks, organized by Lemax, serve as a community for product and tech enthusiasts. Find out more in our blog.
Digital transformation projects can benefit any business. How can one measure their success? Read on to find out.
Find out the most important ways tour operators and travel agencies can use ChatGPT or similar AI tools in their day-to-day business.
In the fast-paced world of SaaS, the role of a Business Analyst is often regarded as a vital component in driving successful product development and growth. Read on to find out why.
Lemax ICT Supergirls is a social initiative that encourages the employment of women in the ICT industry in Croatia. Read on to find out more!
At Lemax, we recognize that the selection process is two-way; just as we choose our candidates, they also choose their path.
One of the key factors of our sales approach is our Solution Consultant role, whose goal is to help clients understand our product’s value.
There are a lot of common misconceptions about the sales profession. Read on to find out what the sales approach looks like at Lemax.
One of the essential services Lemax offers is our software implementation methodology. Read on to find out what it brigs to the table.
As the needs of travelers are evolving, both travel and tech companies need to adapt quickly to the emerging trends.
Travel trends in 2023 will be characterized by set-jetting, work from roam, travel technology, and VR taking over.
There are several main motivators that a product company offers to developers and their professional growth. Here are the top four that make the team productive and are their main drivers.
Product Managers are flexible decision-making machines. In their decision-making process they encounter many biases. Here are the most common ones.
Product and Engineering – two sides of the same coin. Bringing them together can produce extraordinary results. Here’s how we structured these two teams at Lemax.
Lemax is a Croatian product company with its headquarters in Zagreb and a branch office in Osijek. Its product is a complex software solution which solves niche-specific problems for the multi-day tour segment within the travel industry.
Sustainable travel is no longer just a buzz word, but one of the main drivers of travel trends in 2022. Tourists are increasingly demanding tourism to be green. Here are three easy ways tour operators can promote sustainable travel even more.
Many travel companies have undergone a process of digitalization by introducing different types of travel technology, but unfortunately, these have not necessarily resolved the core issues they might have had. There are three main reasons for that.
Creating offers for group tours is one of the most complex processes in the tour operator’s or DMC’s day-to-day business. Regardless of your geographical location, it’s a process that takes a lot of time and sometimes results in a large amount of unnecessary documentation. Consequently, it can also result in costly mistakes. Read more in this blog.
When it comes to FIT travel, regardless if you’re a DMC in Johannesburg or an outbound tour operator in Reykjavik, a core part of your day-to-day work revolves around processing numerous contracts with partners and customers, pricing lists, terms and conditions, back-and-forth communication, creating and adjusting offers and itineraries… you name it!
Majority of tour operators who want to keep growing are increasingly looking to invest in online business. But how exactly does a tour operator benefit from using an online booking B2B software? What do their partners and suppliers get from it? How does it bring value to a mid to large size tour operator?
They are poised to change the world, but what do we know about Millennials and Gen-Z and their spending and travel habits? And even more, why should tour operators crave them as customers? If you’re working as a decision-maker in a tour operator or a destination managment company, one of your main goals is to
Blogging is a great way to capture visitors coming back to your travel site and make a strong brand image. Here are top reasons why you should start your travel business blog today! 1. SEO / Brings you traffic Every time you write a blog post, it’s one more indexed
In today`s world of internet and social media, travel agents have to provide their tech-savvy travelers with irresistible reasons to use their service and many agents choose to share these reasons through social media marketing. After analyzing which social media has the biggest influence on travelers, we present you the top 5: 1. Facebook The
There is nothing worse than visiting a travel website and seeing things that are totally out of space and time. As a tourist, I like the content to be adjusted to me, the things that matter to me should be highlighted. If this is so, I will continue to search through your site, if not
How many times did you go on an excursion organized by an agency and you were totally dissatisfied with the entire organization? The excursion did not go according to plan, you got the wrong room or you weren’t informed that the departure time for daily activities had changed and so on. I have to admit
In the sea of information, we’ve picked some interesting topics and popular articles from our blog. We’ve summarized it considering travel agencies and tour operators as two different business segments in order to provide the best content. Take a look at what were the most interesting things to read about. Travel agency most viewed #No5
No tour reservation software covers 100% of what you need, this is an IT rule so learn how to deal with it, that’s the way it is. Not giving yourself the time to think about customizations could cost you double as well as prolong the implementation process. One important thing – be realistic, don’t think
A common mistake travel web sites do is hiding real exact prices from their customers or not having automatically calculated prices. Tourists love seeing important information after just a few clicks (minutes) spent on your website. 1. Not having an exact calculation Your customers want to go on their trip, they’re
More than 12% of visitors have said that the lack of clear and complete product descriptions is the reason why they close the window. Take this advice, start today and make your products the star of your website, as they should be! Name your products and use adjectives Step one is to come up with
Before choosing a tour operator software, there are a few things that can help you make the decision. 1. How long have you been developing the software solution? Companies that have been developing a tour operator software solution for many years already have a reputation, their solution is consistent and trusted by many others. Also,
