The latest business-to-business advice and other relevant information for tourism companies.
In 2025, travel becomes more than movement—it’s a time machine, a canvas, and a call to action. Dig into the latest travel trends!
SDLC – Discover how Lemax’s team of Product Managers, Developers, and QA Engineers collaborates to build better software!
Every company has a story behind its success. Here’s a glimpse into the evolution of Lemax’s sales system, and the lessons we’ve learned!
Understanding the industry is essential for building a product. How do we, as a vertical SaaS, leverage expertise & use knowledge management?
We introduced a new employee benefit about sabbatical leave. Ana, our employee, shared her experience firsthand, so keep on reading!
Customer Success is more than just a department in Lemax; it represents a commitment to customers and company success. Read on to dig deeper!
What will be “the thing” when it comes to traveling in 2024? We singled out top 3 travel trends. Read on to dive deeper into them!
To know your customer is to know their habits and needs. How do modern travelers book trips? How do they choose a tour operator?
From a small company to a team of over 100 employees, strategy execution to achieve our goals became imperative. Read on to find out more!
We care about each other and our clients, and run our business through corporate social responsibility. Read more in our blog!
New travel industry challenges are emerging, and the need for travel tech is expanding. Here are 5 ways how travel software can help.
Product&Tech Talks, organized by Lemax, serve as a community for product and tech enthusiasts. Find out more in our blog.
Digital transformation projects can benefit any business. How can one measure their success? Read on to find out.
Find out the most important ways tour operators and travel agencies can use ChatGPT or similar AI tools in their day-to-day business.
In the fast-paced world of SaaS, the role of a Business Analyst is often regarded as a vital component in driving successful product development and growth. Read on to find out why.
Lemax ICT Supergirls is a social initiative that encourages the employment of women in the ICT industry in Croatia. Read on to find out more!
At Lemax, we recognize that the selection process is two-way; just as we choose our candidates, they also choose their path.
One of the key factors of our sales approach is our Solution Consultant role, whose goal is to help clients understand our product’s value.
There are a lot of common misconceptions about the sales profession. Read on to find out what the sales approach looks like at Lemax.
One of the essential services Lemax offers is our software implementation methodology. Read on to find out what it brigs to the table.
As the needs of travelers are evolving, both travel and tech companies need to adapt quickly to the emerging trends.
Travel trends in 2023 will be characterized by set-jetting, work from roam, travel technology, and VR taking over.
There are several main motivators that a product company offers to developers and their professional growth. Here are the top four that make the team productive and are their main drivers.
Product Managers are flexible decision-making machines. In their decision-making process they encounter many biases. Here are the most common ones.
Product and Engineering – two sides of the same coin. Bringing them together can produce extraordinary results. Here’s how we structured these two teams at Lemax.
Lemax is a Croatian product company with its headquarters in Zagreb and a branch office in Osijek. Its product is a complex software solution which solves niche-specific problems for the multi-day tour segment within the travel industry.
Sustainable travel is no longer just a buzz word, but one of the main drivers of travel trends in 2022. Tourists are increasingly demanding tourism to be green. Here are three easy ways tour operators can promote sustainable travel even more.
Many travel companies have undergone a process of digitalization by introducing different types of travel technology, but unfortunately, these have not necessarily resolved the core issues they might have had. There are three main reasons for that.
Creating offers for group tours is one of the most complex processes in the tour operator’s or DMC’s day-to-day business. Regardless of your geographical location, it’s a process that takes a lot of time and sometimes results in a large amount of unnecessary documentation. Consequently, it can also result in costly mistakes. Read more in this blog.
When it comes to FIT travel, regardless if you’re a DMC in Johannesburg or an outbound tour operator in Reykjavik, a core part of your day-to-day work revolves around processing numerous contracts with partners and customers, pricing lists, terms and conditions, back-and-forth communication, creating and adjusting offers and itineraries… you name it!
Majority of tour operators who want to keep growing are increasingly looking to invest in online business. But how exactly does a tour operator benefit from using an online booking B2B software? What do their partners and suppliers get from it? How does it bring value to a mid to large size tour operator?
They are poised to change the world, but what do we know about Millennials and Gen-Z and their spending and travel habits? And even more, why should tour operators crave them as customers? If you’re working as a decision-maker in a tour operator or a destination managment company, one of your main goals is to
Ever felt that your opinion doesn’t matter to a company you are working with? Do you remember how many times you asked a company to make a change, and their answer was: sorry, it’s the way it is. It’s frustrating, right?! People love when they are asked for their opinion and they love it even
What is Hotelbeds? Hotelbedsis a global 3rd party provider that enables travel agencies and tour operators to directly book and pay for the services wanted. It combines hotels all around the world in one place. Lemax Software is integrated with Hotelbeds through their API and allows travel companies to book and make reservations directly out
What is the best way to find out useful information about product/service you want to buy? And what you should pay attention to when making a final purchase decision? We are giving you the answers to the questions below. Vendor-authored materials If a booking software vendor offers you different materials that can help you be
It’s normal to invest something in order to get something. There are more ways to see improvement on your bank account. Take a look at the options where you can invest! Closing more deals This isn’t such big news, it’s logical, right? But still, a lot of people take it for granted and use
A good way to make a good brand awareness is definitely to provide online reviews of your travel company. According to Socialmediatoday.com, 71% of customers agree that reviews increase their comfort level and re-affirm their buying decision. There are several ways you can get reviews coming from your customers, so how to get them? TripAdvisor
Customers aren’t easy to please, they demand a lot of things and are willing to change the travel agency they were traveling with before. Small details can have a big impact on their decision, so you have to avoid some mistakes that are not so rare on your trip. Here you can find what annoys
Have you ever been in the situation where you wanted to buy a software and see its features but you couldn’t find quality content about it? It may happen that the manual for using it isn’t written clear enough or the company didn’t write it at all. Furthermore, you cannot be sure whether to trust
Tourists are subscribed to many different travel agency and tour operator company newsletters, but the problem that occurs here is –they are ALL THE SAME?! You can see the percentage of opened and clicked ones in the travel industry. Read what you have to include to make your newsletter shine and get more clicks! A
If you want to be serious doing business, you have to have a Facebook Fan Page. This helps you present yourself in two directions. Both potential customers and potential employees can find you there and see what you’re all about. To be successful in the Facebook world, follow the advice below: 1. Fan
