The latest business-to-business advice and other relevant information for tourism companies.
Given our company’s growth over the years, our software implementation projects have evolved – explore more in our new blog!
In 2025, travel becomes more than movement—it’s a time machine, a canvas, and a call to action. Dig into the latest travel trends!
SDLC – Discover how Lemax’s team of Product Managers, Developers, and QA Engineers collaborates to build better software!
Every company has a story behind its success. Here’s a glimpse into the evolution of Lemax’s sales system, and the lessons we’ve learned!
Understanding the industry is essential for building a product. How do we, as a vertical SaaS, leverage expertise & use knowledge management?
We introduced a new employee benefit about sabbatical leave. Ana, our employee, shared her experience firsthand, so keep on reading!
Customer Success is more than just a department in Lemax; it represents a commitment to customers and company success. Read on to dig deeper!
What will be “the thing” when it comes to traveling in 2024? We singled out top 3 travel trends. Read on to dive deeper into them!
To know your customer is to know their habits and needs. How do modern travelers book trips? How do they choose a tour operator?
From a small company to a team of over 100 employees, strategy execution to achieve our goals became imperative. Read on to find out more!
We care about each other and our clients, and run our business through corporate social responsibility. Read more in our blog!
New travel industry challenges are emerging, and the need for travel tech is expanding. Here are 5 ways how travel software can help.
Product&Tech Talks, organized by Lemax, serve as a community for product and tech enthusiasts. Find out more in our blog.
Digital transformation projects can benefit any business. How can one measure their success? Read on to find out.
Find out the most important ways tour operators and travel agencies can use ChatGPT or similar AI tools in their day-to-day business.
In the fast-paced world of SaaS, the role of a Business Analyst is often regarded as a vital component in driving successful product development and growth. Read on to find out why.
Lemax ICT Supergirls is a social initiative that encourages the employment of women in the ICT industry in Croatia. Read on to find out more!
At Lemax, we recognize that the selection process is two-way; just as we choose our candidates, they also choose their path.
One of the key factors of our sales approach is our Solution Consultant role, whose goal is to help clients understand our product’s value.
There are a lot of common misconceptions about the sales profession. Read on to find out what the sales approach looks like at Lemax.
One of the essential services Lemax offers is our software implementation methodology. Read on to find out what it brigs to the table.
As the needs of travelers are evolving, both travel and tech companies need to adapt quickly to the emerging trends.
Travel trends in 2023 will be characterized by set-jetting, work from roam, travel technology, and VR taking over.
There are several main motivators that a product company offers to developers and their professional growth. Here are the top four that make the team productive and are their main drivers.
Product Managers are flexible decision-making machines. In their decision-making process they encounter many biases. Here are the most common ones.
Product and Engineering – two sides of the same coin. Bringing them together can produce extraordinary results. Here’s how we structured these two teams at Lemax.
Lemax is a Croatian product company with its headquarters in Zagreb and a branch office in Osijek. Its product is a complex software solution which solves niche-specific problems for the multi-day tour segment within the travel industry.
Sustainable travel is no longer just a buzz word, but one of the main drivers of travel trends in 2022. Tourists are increasingly demanding tourism to be green. Here are three easy ways tour operators can promote sustainable travel even more.
Many travel companies have undergone a process of digitalization by introducing different types of travel technology, but unfortunately, these have not necessarily resolved the core issues they might have had. There are three main reasons for that.
Creating offers for group tours is one of the most complex processes in the tour operator’s or DMC’s day-to-day business. Regardless of your geographical location, it’s a process that takes a lot of time and sometimes results in a large amount of unnecessary documentation. Consequently, it can also result in costly mistakes. Read more in this blog.
When it comes to FIT travel, regardless if you’re a DMC in Johannesburg or an outbound tour operator in Reykjavik, a core part of your day-to-day work revolves around processing numerous contracts with partners and customers, pricing lists, terms and conditions, back-and-forth communication, creating and adjusting offers and itineraries… you name it!
Majority of tour operators who want to keep growing are increasingly looking to invest in online business. But how exactly does a tour operator benefit from using an online booking B2B software? What do their partners and suppliers get from it? How does it bring value to a mid to large size tour operator?
They are poised to change the world, but what do we know about Millennials and Gen-Z and their spending and travel habits? And even more, why should tour operators crave them as customers? If you’re working as a decision-maker in a tour operator or a destination managment company, one of your main goals is to
It doesn’t matter if you’re selling restaurant services individually, if they are part of your packages (that can include other services as well), or you just want to give extra info and advice to your tourists (on what to visit when they are staying somewhere). If you have them on your webpage, this is a
Coupons are one of the most popular marketing and advertising strategies used by travel companies to gain more profit, either by attracting new customers or by selling more frequently to existing ones. There are several ways to distribute the coupons, including direct mail, in-store or central location, print media, and through retailer advertising. Because of
As a tour operator or a travel agency, you probably spend a significant amount of time and money on advertising. As well you should, because you can’t grow your business and increase your revenue without well-thought-out advertising strategy. Advertising has always been important, but never more so than today. In fact, the advertising industry has
You are planning to visit a fair (maybe the upcoming WTM in London or similar), or go as an exhibitor there, rent a booth and promote your travel business. There are some costs you need to think about, especially if you’re going to another country. Here is a list of things you should take
The hunt for leads can be both difficult and desperate in the travel market. There are different practices that can help you generate leads. Inbound practices are practices that serve to bring customers in closer to the brand, not to sell immediately. The point is to create trust in the eyes of your customers so
What do you get by having software that supports mail communication? What does the communication look like then? Read our blog and find out more about communication centralization and travel software that supports it as well as its features. Key features: connect Gmail, Outlook or any other e-mail service with the software (e-mail centralization) connect
Things that tourists experience when they travel to a destination from your latest offer are very important. They are the ones that will give you feedback and tell you things that you couldn’t have predicted. Here are a few things that can make their experience great or less great. 1. Quality of service When looking at services you have
It’s a sad fact, but your email marketing database degrades by about 25% every year. Your contacts’ email addresses change as they move from one company to another, they opt-out of your email communication, or they abandon that old AOL address they only use to fill out forms on websites (Source: Hubspot.com). Here are
Yes. Well, that sure killed any suspense you might have had, but hear me out here. Full disclosure first: I do SEM and SEO here at Lemax, so I’d probably make an AdWords campaign for selling ice to the Eskimos (know your target audience), but that’s just because I know it can work. So from my
