Losing a prospective client (or more than one) because of the use of an inefficient work system seems unacceptable and yet, many travel companies can recognize themselves in this situation. Tourism as an industry is rapidly growing each day, and that itself includes the growth of travel agencies and tour operators and their volume of
The Ultimate Buyer Personas in the Travel Industry: Millennials and Gen-Z
They are poised to change the world, but what do we know about Millennials and Gen-Z and their spending and travel habits? And even more, why should tour operators crave them as customers? If you’re working as a decision-maker in a tour operator or a destination managment company, one of your main goals is to