You cannot change or control your competitors and your customers, and lowering your prices or margins wouldn’t be good for your business. But there is one thing you can change and control, and that is your own internal sales process. It is the number one place to look into if you want to increase your sales.
3 key steps on maintaining customer loyalty
How can we successfully define customer loyalty in today’s over consumeristic world? Could we define it as an award provided to the customers for buying/using some product or brand? Does it make sense to do so in the modern age that we all cohabitate in? Basically, numbers are showing that people today use loyalty cards
Eliminate manual communication processes with customers and suppliers
Today, in the era of digitalization and automatization, a large number of travel companies still operate on outdated (usually manual) systems, without even knowing there are ways in which they can upgrade their workflow, and therefore increase their efficiency and reduce time-loss. Whether we’re talking about customers or suppliers, communication presents a crucial step in
Sell flight tickets more efficiently with a Lemax-integrated flight booking system
Booking flights efficiently and in a cost-effective way has always presented an issue because of various third-party airline supplier systems and the internal knowledge needed to find and deliver the best flight offer to each client. Lemax has created a new flights booking module which serves as an effective tool for improving the flight selling process. Stay ahead of the competition and find out more details in our new blog post.
Which costs should you think about when attending a fair as a tour operator?
You are planning to visit a fair (maybe the upcoming WTM in London or similar), or go as an exhibitor there, rent a booth and promote your travel business. There are some costs you need to think about, especially if you’re going to another country. Here is a list of things you should take
Toughest problems that a new destination brings to your tourists
Things that tourists experience when they travel to a destination from your latest offer are very important. They are the ones that will give you feedback and tell you things that you couldn’t have predicted. Here are a few things that can make their experience great or less great. 1. Quality of service When looking at services you have
How to become more profitable in the travel branch by using online tour operator software
If you are a tour operator you must have wondered at some point how to attract more customers and what the key of success is. Of course, there is no universal answer to that, but you should definitely pay attention to a few details, whether you are selling a single product such as a daily excursion
Are surveys important for travel agencies and tour operators?
Ever felt that your opinion doesn’t matter to a company you are working with? Do you remember how many times you asked a company to make a change, and their answer was: sorry, it’s the way it is. It’s frustrating, right?! People love when they are asked for their opinion and they love it even
5 things tourists hate when traveling with travel agencies
Customers aren’t easy to please, they demand a lot of things and are willing to change the travel agency they were traveling with before. Small details can have a big impact on their decision, so you have to avoid some mistakes that are not so rare on your trip. Here you can find what annoys