What does an incoming group reservation system need to have

Managing large groups is not an easy job. The complexity is huge and the list of all parties involved in this process is very long. That is why you must have a complete group reservation system and here are some things this system needs to include. Support for different travel products When creating groups, you

How to deal with difficult customers

  Unsatisfied customers will tell between 9 and 15 people about their experience. About 13% of unsatisfied customers tell more than 20 people. This is the reason why you have to be responsible and deal with all customers when they have something to say. Here are top 10 ways of how to do that.  

When is it time to repeat trainings for your online reservation system? 7 warning signs!

It usually happens that employees are only using a basic set of options of the online reservation system because during their first training, they tried too hard to go through basic features and were not able to focus and memorize more advanced ones. If you have selected a proper online reservations system vendor, your online reservation system solution

Need a job? We’re hiring 5 new individuals!

If you want to work in a friendly atmosphere, dynamic environment and a learning culture where it’s desirable to interact with each other, share knowledge and experience, you’re on the right place! Who we are? A young team of 25 unique individuals that are experts in fields of computer science, business administration and design, keeping

10 reasons why tour operator software implementation fails

Have you ever wondered why software implementation fails? Have you ever been afraid of buying a travel software because of the possibility it might not work, having spent your money on nothing at the end? One of the main problems tour operators have is spending large sum of money on travel software that fails to

Step by step how to integrate WordPress plugin with Lemax Software

  WordPress is a free and open source content management system (CMS) based on PHP and MySQL, which runs on a web hosting service. Features include a plug-in architecture and a template system. WordPress is used by more than 18.9% of the top 10 million websites.     What have we done We have developed

WE HAVE REBRANDED!

We are happy to announce that we made a rebranding! We wanted to renew our impact and to reflect the growth of our whole company. That means – the growth of our knowledge, employees performances, accessing new markets, new potential and new opportunities.  After making over 200 improvements last year, we are proud of our

Second step of implementing travel software? Management support!

We wrote about 5 basic steps of implementation of new travel software. The first step was the culture of a company, and the second step of a successful implementation of travel software starts and ends at the “top”. The company simply cannot achieve success without the full involvement of management. Without support from the top,